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Cancellation / Return Policy

• The customer may cancel his order within 24 hours from the moment it was placed, without any charge.

• In case the customer is not satisfied with a product or received a different product from the one he ordered, he has the right to return it within 14 days from the date of purchase. Provided it has not been opened or used and is in the perfect condition it was received in its full packaging.

• The consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013). Products manufactured to customer specifications are excluded.

• In the event that it is not returned, during the above period of time, the company is entitled not to accept the return and therefore to refuse the replacement.

• The shipping costs are paid by the customer in every case of return and the only exception is the case where the customer received a different product or quantity from the order.

• After checking the product by the company and finding that it meets the above conditions, the value of the product is returned to the customer.

• In all cases, the return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. Invoice, Receipt etc.)

• In the event of a return of the products, and provided that the products have previously been received and checked, the refund to the customer will be made by canceling the charge to the corresponding credit/debit card.

• In case of return of products by way of cash on delivery payment, the refund will be made by depositing into a bank account indicated by the customer.

• The company reserves the right to modify, including these terms, prices and product descriptions, or to temporarily or permanently discontinue all or part of this without notice to users.

• Competent for any dispute that may arise are the courts of Athens.

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